How to write effective customer emails: Part 8 of The Ultimate Customer Guide ‘The best time to call me is to email me’- Ever come across that ...
While people often say customers are the key to a business’ success, the true emotion rests the principle of ‘happy customers’ aka satisfied. Happy cu...
By Alpona Dutta
As a student, I found customer service or human resource management to be the most boring part of my course. Often, I thought to myself as to why woul...
By Alpona Dutta
You’re in the early half of the 21st century where you have placed an order for a mobile phone and are now patiently waiting for it to arrive. It does...
By Alpona Dutta
Do you remember shopping endlessly for hours without having to wait in the queues outside and then heading for movies or dinner on Saturday nights? Th...
By Alpona Dutta
You invest your energies in trying to appease customers. ‘Customer is the King’ is what an adage says. After spending some considerable time, the cust...