Salesforce

All you need to know about Salesforce

Someone great once aptly remarked, ‘Software is a great combination between artistry and engineering’. Perhaps this translates into the wonders of Sal...

HubSpot

All you need to know about Hubspot: To get-started

Ever thought about an existing well-built platform that could take care of your content generation needs as well as look into delivering an enhanced c...

Funnel Marketing

Funnel Marketing

Businesses, these days, can’t function without a well-equipped overall customer service that focuses more on what the customers actually want than sim...

Understanding marketing

Understanding Marketing

Marketing is a broad concept and perhaps mere words can never define what it truly means. While it doesn’t involve the processing of humongous informa...

How to write effective customer emails: Part 8 of The Ultimate Customer Guide

How to write effective customer emails: Part 8 of The Ultimate Customer Guide   ‘The best time to call me is to email me’- Ever come across that ...

Excellent Servicing Tips: Part 6 of The Ultimate Customer Guide

As a student, I found customer service or human resource management to be the most boring part of my course. Often, I thought to myself as to why woul...

Customer Loyalty vs Customer Satisfaction: Part 5 of The Ultimate Customer Guide

You’re in the early half of the 21st century where you have placed an order for a mobile phone and are now patiently waiting for it to arrive. It does...

Dealing with frenzied customers: Part 3 of The Ultimate Customer Guide

You invest your energies in trying to appease customers. ‘Customer is the King’ is what an adage says. After spending some considerable time, the cust...

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