Someone great once aptly remarked, ‘Software is a great combination between artistry and engineering’. Perhaps this translates into the wonders of Sal...
Ever thought about an existing well-built platform that could take care of your content generation needs as well as look into delivering an enhanced c...
By Alpona Dutta
Feb 26
Funnel Marketing
Businesses, these days, can’t function without a well-equipped overall customer service that focuses more on what the customers actually want than sim...
By Alpona Dutta
Feb 19
Understanding Marketing
Marketing is a broad concept and perhaps mere words can never define what it truly means. While it doesn’t involve the processing of humongous informa...
By Alpona Dutta
How to write effective customer emails: Part 8 of The Ultimate Customer Guide ‘The best time to call me is to email me’- Ever come across that ...
By Alpona Dutta
As a student, I found customer service or human resource management to be the most boring part of my course. Often, I thought to myself as to why woul...
By Alpona Dutta
You’re in the early half of the 21st century where you have placed an order for a mobile phone and are now patiently waiting for it to arrive. It does...
By Alpona Dutta
You invest your energies in trying to appease customers. ‘Customer is the King’ is what an adage says. After spending some considerable time, the cust...