SMM around Halloween 2020

With the last Monday of the month as a bank holiday that commences midterm break in schools, who doesn’t enjoy a week of sweet nothings? Or maybe sour...

How to write effective customer emails: Part 8 of The Ultimate Customer Guide

How to write effective customer emails: Part 8 of The Ultimate Customer Guide   ‘The best time to call me is to email me’- Ever come across that ...

Self-service & Customer Experience: Part 7 of The Ultimate Customer Guide

While people often say customers are the key to a business’ success, the true emotion rests the principle of ‘happy customers’ aka satisfied. Happy cu...

Excellent Servicing Tips: Part 6 of The Ultimate Customer Guide

As a student, I found customer service or human resource management to be the most boring part of my course. Often, I thought to myself as to why woul...

Customer Loyalty vs Customer Satisfaction: Part 5 of The Ultimate Customer Guide

You’re in the early half of the 21st century where you have placed an order for a mobile phone and are now patiently waiting for it to arrive. It does...

Dealing with frenzied customers: Part 3 of The Ultimate Customer Guide

You invest your energies in trying to appease customers. ‘Customer is the King’ is what an adage says. After spending some considerable time, the cust...

How To Create A Great Content Marketing Strategy For 2020

Have you ever strolled into a room in your house with the same confidence and gusto you’ve entered with a thousand times before, only to be hit with t...

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