How to write effective customer emails: Part 8 of The Ultimate Customer Guide

How to write effective customer emails: Part 8 of The Ultimate Customer Guide   ‘The best time to call me is to email me’- Ever come across that ...

Self-service & Customer Experience: Part 7 of The Ultimate Customer Guide

While people often say customers are the key to a business’ success, the true emotion rests the principle of ‘happy customers’ aka satisfied. Happy cu...

Excellent Servicing Tips: Part 6 of The Ultimate Customer Guide

As a student, I found customer service or human resource management to be the most boring part of my course. Often, I thought to myself as to why woul...

How To Create A Great Content Marketing Strategy For 2020

Have you ever strolled into a room in your house with the same confidence and gusto you’ve entered with a thousand times before, only to be hit with t...

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