Salesforce

All you need to know about Salesforce

Someone great once aptly remarked, ‘Software is a great combination between artistry and engineering’. Perhaps this translates into the wonders of Sal...

Funnel Marketing

Funnel Marketing

Businesses, these days, can’t function without a well-equipped overall customer service that focuses more on what the customers actually want than sim...

Understanding marketing

Understanding Marketing

Marketing is a broad concept and perhaps mere words can never define what it truly means. While it doesn’t involve the processing of humongous informa...

Wonders of PR

Wonders of PR

If digitalisation is the vehicle for transformation, public relations is its accelerator. Welcome to this world of PR where, as a PR specialist or an ...

digital marketing-2

Digital Marketing pt. 2

It is 2021. Being boring will put you out of business. And while you strive your best for marketing, remember it is no longer solely about the product...

Content Marketing pt.1

Content Marketing pt.1

A quick read about all you need to know when it comes to Content Marketing: Inbound & Outbound- Emails, UI/ UX   It has been a roller coaster...

How to write effective customer emails: Part 8 of The Ultimate Customer Guide

How to write effective customer emails: Part 8 of The Ultimate Customer Guide   ‘The best time to call me is to email me’- Ever come across that ...

Self-service & Customer Experience: Part 7 of The Ultimate Customer Guide

While people often say customers are the key to a business’ success, the true emotion rests the principle of ‘happy customers’ aka satisfied. Happy cu...

Excellent Servicing Tips: Part 6 of The Ultimate Customer Guide

As a student, I found customer service or human resource management to be the most boring part of my course. Often, I thought to myself as to why woul...

How To Create A Great Content Marketing Strategy For 2020

Have you ever strolled into a room in your house with the same confidence and gusto you’ve entered with a thousand times before, only to be hit with t...

Resource Library

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